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Cookies policy

1. What are Cookies?

Cookies are small data files that are generated on the user’s computer and that allow us to know the frequency of visits, the most selected content and the security elements that can intervene in the control of access to restricted areas, as well as the visualization advertising based on criteria predefined by CLAVE DENIA, S.A. and that are activated by cookies served by said entity or by third parties that provide these services on behalf of CLAVE DENIA, S.A..

As a general rule, there are the following types of cookies.

Depending on who is the entity that manages the domain from which the cookies are sent and processes the data obtained, two types can be distinguished:

  • Own cookies: those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
  • Third-party cookies: those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

In the event that the cookies are installed from a computer or domain managed by the editor itself, but the information collected through them is managed by a third party, they cannot be considered as own cookies.

There is also a second classification according to the period of time they remain stored in the client’s browser, which may be:

  • Session cookies: designed to collect and store data while the user accesses a web page. They are usually used to store information that is only interesting to keep for the provision of the service requested by the user on a single occasion (e.g. a list of products purchased).
  • Persistent cookies: the data remains stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

Finally, there is another classification with six types of cookies depending on the purpose for which the data obtained is processed:

  • Technical Cookies: Technical or necessary cookies are essential for our website to function correctly and include basic functionalities such as identifying the session or giving registered users access to restricted access areas. For these reasons, technical cookies cannot be deactivated.
  • Preference Cookies: By using preference cookies, the website may remember information during your browsing time associated with how the website behaves or looks, such as your preferred language or the region you are in.
  • Statistical Cookies: We use statistical cookies to see how you interact with the website, collecting anonymous information during the time you browse it. The purpose of collecting this information is to introduce improvements to the website based on the analysis of the aggregated data.
  • Marketing/Advertising Cookies: They allow us to manage the advertising spaces included in our website, application or platform based on criteria such as the content displayed or the frequency in which the ads are displayed.
  • Marketing Cookies: Marketing cookies are used to analyze your behavior while visiting the website and so that, from time to time, other providers can offer you personalized and relevant advertising based on your browsing profile.
  • Cookies from external social networks: they are used so that visitors can interact with the content of different social platforms (facebook, youtube, twitter, linkedin, etc.) and are generated only for the users of said social networks. The conditions of use of these cookies and the information collected are regulated by the privacy policy of the corresponding social platform.

2. Cookies that we use

From the website of CLAVE DENIA, S.A. We use cookies that have different functions:

This Website uses cookies and/or similar technologies, both its own and third-party ones, that store and retrieve information as you browse. These technologies can generally serve very diverse purposes, such as recognizing you as a user, obtaining information about your browsing habits, statistical purposes, or personalizing the way content is displayed. These cookies and/or similar technologies offer the user a better experience.

Below are the cookies and/or similar technologies used on this Website, and you can manage them according to your preferences.

OUR COOKIES

Technical or necessary ones – These cookies will always be activated

Technical cookies or cookies that are strictly necessary allow the user to navigate through a web page and use the different options or services offered on it, such as monitoring traffic and data communication, identifying the session, accessing sections with restricted access, remembering the items that make up an order, carrying out the purchase process for an order, managing payment, controlling fraud linked to the service’s security, submitting an application for registration or participation in an event, using security elements during navigation, storing content for sharing videos or sound, enabling dynamic content (for example, loading animation of text or an image), sharing content on social media, and customizing the user interface whenever the user specifies customization options they prefer. The legal basis that legitimizes this processing is the execution and maintenance of the service requested by the user. These cookies will remain active as long as the user stays on the Website.

Preference or customization

Preferred cookies or cookies for personalization make it possible to store information so that the user can access the service with certain characteristics that differentiate their experience from that of other users, such as language, the number of results to be displayed when the user enters a search, the service’s appearance or content depending on the type of browser the user uses to access the service, or the region from which they’re accessing the service, etc. These cookies’ duration is valid as long as the user is on the Website (session). The information is stored exclusively in the user’s browser and is not used for any other reason than to manage the user’s preferences. The legal basis that legitimizes this processing is the express consent given by the user.

THIRD-PARTY COOKIES

Analysis or measurement

Analysis or measurement cookies let the person in charge of them monitor and analyze users’ behavior on the Websites that the cookies are associated with, including quantification of the impact of advertisements. The information collected through this type of cookie is used to measure the activity of the Website, application or platform in order to add improvements based on analysis of data on how users use the service. The legal basis that legitimizes this processing is the express consent given by the user. You can obtain more information about these cookies, as well as about the period for which they’re stored, by visiting the link/s for “More information.”

More information about third parties:
Google Analytics: How Google uses cookies. Types of cookies used by Google. Use of Google Analytics cookies on websites.

Behavioral advertising

Behavioral advertising cookies store information about the behavior of users and are obtained through continuous observation of their browsing habits, which makes it possible to develop a specific profile and show ads based on it. The legal basis that legitimizes this processing is the express consent given by the user. You can get more information about 
these cookies, as well as the period for which they’re stored, by following the link/s for “More information.”

More information about third parties:
Google AdSense: How Google uses cookies. Types of cookies used by Google. Google’s advertising cookies.

Necessary cookies

NamePathDescriptionOriginData Retention PeriodThird Country Data Transfer
/_ga|_gid|_gat|_gac.+|AMP_TOKEN|__utm.+//Google Analytics related cookies for tracking visitsgoogle-analitycs.com
ga4_list_{{item ID}}/The label will create a new cookie and store information from the list of items in it, for each product that the user interacts with.google-analitycs.com
cookie-consent/Stores the actual customer cookies consent configurationNo origin12 monthsNo data transfer to third countries
PHPSESSID/PHP internal cookie for storing sessionsNo originSessionNo data transfer to third countries
frontend/Internal cookie for server balancingNo originSessionNo data transfer to third countries
cookienotice/Magento uses for knowing if cookie notice is shownNo origin12 monthsNo data transfer to third countries
form_key/Magento form keyNo originSessionNo data transfer to third countries
/mage-.+//Magento related cookiesNo originSessionNo data transfer to third countries
/recently_.+//Magento related to recently sections viewedNo originSessionNo data transfer to third countries
product_data_storage/Magento product custom pricing per customerNo originSessionNo data transfer to third countries
add_to_cart/Used by Google Tag Manager. Captures the product SKU, name, price and quantity removed from the cart, and makes the information available for future integration by third-party scripts.No originSessionYes, to the USA and other countries
remove_from_cart/Used by Google Tag Manager. Captures the product SKU, name, price and quantity added to the cart, and makes the information available for future integration by third-party scripts.No originSessionYes, to the USA and other countries
guest-view/Stores the Order ID that guest shoppers use to retrieve their order status. Guest orders view. Used in “Orders and Returns” widgets.No originSessionNo data transfer to third countries
login_redirect/Preserves the destination page that was loading before the customer was directed to log in. A login redirect is used with the mini cart for logged-in customers if the Display Mini Cart configuration option is set to Yes.No originSessionNo data transfer to third countries
stf/Records the time messages are sent by the SendFriend (Email a Friend) module.No originSessionNo data transfer to third countries
X-Magento-Vary/Configuration setting that improves performance when using Varnish static content caching.No originSessionNo data transfer to third countries
private_content_version/Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.No originSessionNo data transfer to third countries
section_data_ids/Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.No originSessionNo data transfer to third countries
store/Tracks the specific store view / locale selected by the shopper.No originSessionNo data transfer to third countries
user_allowed_save_cookie/Used for cookie restriction mode.No origin12 monthsNo data transfer to third countries
OGPC/This cookie enables the functionality of Google Maps..google.comSessionYes, to the USA and other countries
CGIC/Improves the delivery of search results by autocompleting search queries based on a user’s initial input. This cookie lasts for 6 months..google.com6 monthsYes, to the USA and other countries
SIDCC/They are used by Google to store user preferences and information while viewing pages with Google maps on them.www.google.com6 monthsYes, to the USA and other countries
DV/Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security).www.google.comSessionYes, to the USA and other countries
rocket_social_login_initial_link/Allows the redirection after login/register with social media.No origin
geoip_store/Used for display only once the store selector pop upNo origin1 DayNo data transfer to third countries
ampromo-popup/Used for display only once the Amasty promo pop upNo origin1 DayNo data transfer to third countries
outdated_browser_popup/Used for display only once the outdated browser pop upNo origin1 DayNo data transfer to third countries

Functional cookies

NamePathDescriptionOriginData Retention PeriodThird Country Data Transfer
__zlcmid/Used by Zopim chat to store a unique user ID.zopim.comNo retention periodNo data transfer to third countries
__cfduid/The ‘__cfduid’ cookie is set by the CloudFlare service to identify trusted web traffic.cloudflare.comNo retention periodNo data transfer to third countries
_asc/Alexa analytics use this cookie for track and report information to the Alexa analytics servicealexa.comNo retention periodNo data transfer to third countries
_auc/Alexa analytics use this cookie for track and report information to the Alexa analytics servicealexa.comNo retention periodNo data transfer to third countries
atrk/Alexa analytics use this cookie for track and report information to the Alexa analytics servicealexa.comNo retention periodNo data transfer to third countries
atrk.gif/This cookie is used to collect information on consumer behavior, which is sent to Alexa Analyticsalexa.comNo retention periodNo data transfer to third countries
APID/Collects information on visitor behaviour on multiple websites. This information is used on the website, in order to optimize the relevance of advertisement.yahoo.comNo retention periodNo data transfer to third countries
B/Collects anonymous data related to the user’s website visits, such as the number of visits, average time spent on the website and what pages have been loaded.yahoo.comNo retention periodNo data transfer to third countries
GPS/YouTube cookie that registers a single ID on mobile devices for statistical purposes based on geographic location.youtube.comNo retention periodNo data transfer to third countries
MR/Analytics cookie that’s used to pass user action information to the Bing advertising network.bing.comNo retention periodNo data transfer to third countries
na_id/Addthis use this to store the user’s usage history.addthis.comNo retention periodNo data transfer to third countries
stx_user_id/Delivering targeted and relevant contentsharethrough.comNo retention periodNo data transfer to third countries
AWSALB/Amazon ELB Application Load Balanceramazon.comNo retention periodNo data transfer to third countries

Marketing cookies

DISABLE COOKIES

You can disable cookies through the website’s cookie settings menu. You can also enable or disable cookies, and you can delete your browsing data (including cookies) from the browser you use. Follow these links to learn how to disable cookies from your browser:

MORE INFORMATION ON PERSONAL DATA PROCESSING

4. Changes in the Cookies policy

This privacy notice may be modified, changed or updated due to new legal requirements. This document will always be the updated version, adapted to new requirements.

Interested parties may exercise their rights of access, rectification, cancellation or opposition, through the following email address vmonfort@alehopgrimalt.com.

5. Data processing and exercise of rights

The personal data that we collect through the use of cookies will be processed by CLAVE DENIA, S.A., AVD. ALACANT, 174 46713 BELLREGUARD (VALENCIA)

Your personal data will be processed for the purposes indicated in each of the cookies identified in the previous table. These personal data will be processed based on your consent.

You can exercise your rights of access, rectification, deletion and opposition, as well as the right to limit processing, the right to portability of your data and the right not to be subject to automated decisions, proving your identity by means of a DNI or equivalent through Email to vmonfort@alehopgrimalt.com.

You can revoke the consent granted for each type of cookie at any time and through our cookie settings panel.

If you consider that CLAVE DENIA, S.A. has not respected any of the aforementioned rights, you have the right to file a claim with the Spanish Data Protection Agency.

6. To whom your data will be communicated

In general, user data collected through this website’s own cookies will not be transferred to third parties.

However, due to the use of third-party cookies, it is possible that the data collected may be transferred outside the European Union, because these cookies may be hosted outside the European Economic Area.

You can find more information about how your personal data is processed by visiting our Privacy Policy.