Frequently asked questions

ALE-HOP is a Spanish gift and design shop brand that turns the everyday into unique experiences. Its symbol is a cow at the entrance of every store, and it focuses on creativity, in-house design and surprise as a brand experience.

You can locate your nearest store using the finder on its website. Find your store.

Yes, ALE-HOP has an online shop where you can explore and buy its products with the same creative experience as in its physical stores.

You can join the team by applying through the “Work with us” section on its website. They value enthusiasm, initiative and teamwork.

ALE-HOP works actively to reduce its environmental impact, eliminating single-use plastics, optimising logistics and designing products with sustainable criteria and traceability.

A HOPer is anyone on the ALE-HOP team. They are the soul of the brand: passionate, creative and committed to the enthusiasm the company stands for.

Design is the heart of the brand. Everything starts from an original way of looking at the world, giving rise to in-house collections full of freshness, humour and trend.

It has a confidential integrity line and publishes annual financial and non-financial reports. It also applies protocols against violence and harassment.

The headquarters are in Bellreguard (Valencia), from where they also manage their logistics centres and key operations.

They require standards such as ISO 14001, ISO 9001, and ESG, REACH and RoHS regulations, to ensure responsible, safe and sustainable production.