1.- IDENTIFICATION OF THE PARTIES

The first party CLAVE DENIA, S.A., hereinafter ALE-HOP, whose other identifying data are contained in the Legal Notice and owner of the domain WWW.ALE-HOP.ORG, hereinafter Website, and the second party; the User that contracts the products that are offered through the Website.

2.- ACCEPTANCE AND MODIFICATION

The User declares that they have the legal capacity to enter into this contract and accepts full and unreserved adherence to the General Contracting Conditions, hereinafter GCC, in the version published at the time of contracting.

3.- OBLIGATIONS OF THE PARTIES

- To provide the services in accordance with the GCC and without breach of contractual good faith.

- To make the GCC available to the User and the particular conditions where appropriate.

- To send the User proof or an invoice of the contracted products

4.- PRE-CONTRACTUAL AND CONTRACTUAL IMPROVEMENT.

The purchase procedure that must be followed for online purchasing is as follows:

5.- AVAILABILITY OF PRODUCTS.

All orders are subject to the availability of the products. In case of temporary product unavailability, the User will be informed of this event and the new approximate delivery time via e-mail. In the event that the product is ultimately unavailable, you will be informed of such an event by e-mail, you may receive a product with similar characteristics or cancel the order.

If there is any stock breakage or any difficulty regarding the supply of products, we will inform you of this and refund the amount you have paid within a maximum period of 14 business days.

6.- PRICES

The prices published on the website include the corresponding VAT. The User will receive the total of these costs at the time of contracting the product. They do not include shipping costs, which will be added to the basket according to the shipping information provided and the total amount of the purchase.

ALE-HOP reserves the right to modify the prices published on the Website as it deems appropriate

7.- PAYMENT METHODS.

The purchase procedure that must be followed for online purchasing is as follows:

• Choose the product and/or products on the website

• Add the products to the cart.

• Select the shipping area to determine the corresponding postage.

• Click on start order.

• For your first order, registration data will be requested. If you are already registered, you can enter your user name and password to access your user area.

• Fill out the contact and shipping details.

• Accept the terms and conditions to access the payment.

• Include the payment details.

Once the payment details are properly validated, you will receive a confirmation e-mail to the e-mail address provided that serves as acknowledgement of receipt of the order.

Review your purchase before making the payment to have the possibility of making modifications to the order and/or contact and shipping details. Once payment has been made, no modifications can be made.

8.- TRANSMISSION OF RISK AND OWNERSHIP.

The User acquires ownership of the products at the time of full payment of all amounts, including shipping costs.

The risk of loss or deterioration will be passed on to the User when they or a third party indicated by them, other than the carrier, has acquired material possession. In case the User orders transport or the chosen carrier is not among those offered by ALE-HOP, the risk will be passed on to the User upon delivery of the goods to the carrier.

9.- SHIPPING AND DELIVERY POLICY.

The shipping areas are: Spain, France, Italy, Germany, the Netherlands, Belgium, Luxembourg, and Austria. Although most islands of these countries are not included, we do ship to the Balearic Islands in Spain and Sicily in Italy.

10.- PROCEDURE, CANCELLATION AND WITHDRAWAL RIGHTS, AND LEGAL WARRANTY.

To exercise the rights of cancellation, withdrawal, and use of the warranty, the User will need to contact ALE-HOP at 96 64 77 623" or info@ale-hop.net

11.- INDUSTRIAL AND INTELLECTUAL PROPERTY.

All copyright, trademark, and other intellectual property rights on the materials or contents that are part of the website are owned by Ale-Hop; thus, this material may only be used in the manner expressly authorized. This material and content may only be used in the manner expressly authorized by us. This does not prevent you from using the website to copy contract details or information about your order.